UK Radio Catcher Support
We're here to help you get the best UK radio streaming experience on iOS and CarPlay.
Need Direct Assistance?
Have a question about a specific broadcast, station requests, or experiencing technical hiccups? Our support team is ready to assist you.
Frequently Asked Questions
Quick answers to common questions about background audio, CarPlay, and station streaming.
Why does audio stop playing when I lock my screen or switch apps?
Ensure Background App Refresh is enabled for UK Radio Catcher in your iPhone Settings, and check that your battery saver settings aren't pausing background network usage.
How do I use UK Radio Catcher with Apple CarPlay?
Connect your iPhone to your CarPlay-compatible vehicle via USB or wirelessly. UK Radio Catcher will appear on your CarPlay dashboard automatically.
A specific radio station isn't loading or playing. What should I do?
Live radio streams occasionally experience temporary maintenance or broadcast changes from the station provider. Try refreshing the station list or connecting to Wi-Fi/cellular data. If the issue persists, please let us know!
How do I add stations to my Favorites?
Tap the heart icon next to any station name in the player or station list to save it to your Favorites for quick access.